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FAQs

FAQs

Frequently Asked Questions

What products do you supply?

Our main product category is TPU Car Paint Protection Film, including clear TPU PPF and colored TPU PPF. We also supply selected car vinyl wraps, wrapping tools, and installation accessories.

What is Paint Protection Film (PPF)?

PPF is a protective film applied to a vehicle’s painted surface. It helps protect the paint from scratches, small stone chips, road debris, and other everyday damage.

What is TPU Paint Protection Film?

TPU Paint Protection Film uses thermoplastic polyurethane as its protective base material. Clear TPU PPF preserves the original paint color, while colored TPU PPF combines a new vehicle finish with paint protection. Self-healing and other features depend on the selected top coat and product specification.

Do you offer different PPF colors?

Yes. Our colored TPU PPF range includes solid colors and specialty finishes. The current technical specification lists more than 500 color options. Ask for the latest color selection and physical samples to confirm availability and appearance.

What types of car wrap do you offer?

Our wider range includes matte, satin, gloss, metallic, color-shift, carbon-fiber, and specialty finishes. Confirm whether your selected product is TPU PPF or vinyl wrap, as the material, protection, installation method, and warranty differ.

Can you make custom car wraps?

Yes. We review custom TPU PPF colors, finishes, sizes, packaging, and branding according to technical feasibility and order requirements. Custom MOQ and lead time are confirmed separately from stocked standard rolls.

Do you offer self-healing films?

Yes. Selected TPU PPF and colored TPU PPF products feature a self-healing top coat that can reduce the appearance of light surface scratches when exposed to heat.

What sizes and thicknesses are available?

The colored TPU PPF specification lists a standard 1.52 m x 15 m roll and a nominal thickness of 7.5 mil with a tolerance of +/-5%. Other thicknesses and sizes depend on the selected SKU. Confirm whether a thickness figure refers to the finished film or includes removable protective layers.

Can you provide product samples?

Sample availability depends on the product and order requirements. Please contact our sales team to ask about available samples.

What is your minimum order quantity (MOQ)?

Minimum order quantity: stock standard products from 1 roll. Custom logo or backer printing requires 50 rolls. Custom packaging requires 100 rolls. Custom colors or specifications are quoted per project after sample approval.

How long does production take?

Eligible in-stock orders of 1-50 rolls can normally be dispatched within 24-48 hours. The technical specification lists indicative lead times of 3-7 days for larger orders and 15-25 days for full-container orders. Stock, customization, and the confirmed production schedule determine the actual dispatch date; international transit time is separate.

Do you provide car wrapping tools?

Yes. We also offer car wrapping tools and accessories that can be used for film installation.

How can I get a quote?

Send us your product requirements, quantity, size, color, finish, and other details. Our team will review your request and provide a quotation.

What warranty do you offer?

Clear TPU PPF warranty is graded by SKU series: TPU-MS series 5 years; TPU-YS series 6 years; TPU-FA and TPU-KX series 8 years; TPU-SF series (BASF substrate) 10 years; PCU series 15 years. Colored TPU PPF carries a 5-year warranty. All warranties cover yellowing, delamination and adhesive failure under normal use and professional installation, and are confirmed in writing per SKU before ordering.

Is TPU PPF the same as PVC vinyl wrap?

They are different product types. TPU PPF is designed for paint protection; colored TPU PPF also changes the vehicle appearance. PVC vinyl wrap is primarily used for styling. Confirm the material, specification, installation method, and warranty for the chosen product.

How can I compare TPU PPF samples?

Compare the specified material, finished-film thickness, clarity or color, gloss, surface texture, and installation handling. Ask for applicable adhesion, self-healing, weathering, or restricted-substance documentation. Compare samples under consistent conditions and confirm the bulk-order specification.

How should TPU PPF be installed and maintained?

Use a professional installer and the product-specific instructions. Prepare clean, sound paint, use an approved installation solution, and avoid excessive stretching or heat. Follow the stated curing period before washing, then use gentle cleaning and avoid directing high-pressure water at film edges.

What should I do if I find a defect?

Stop installation if a defect appears, retain the affected material and an unused sample, and send the order reference, batch label, photos or videos, and installation details. Our after-sales team acknowledges enquiries within 12 hours and aims to propose a solution within 48 hours after receiving the required information.

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